No download, no signup just click and talk

Let Telegram run your support desk
Secure and private by design

Visitors chat right on your page. Your team replies from the Telegram they already open every day. No new system, no training budget, and your data never leaves your own server.

From 29 USDT / month No credit card AI and translation built in

Your website · visitor view
Hi — what's the difference between Pro and Basic?14:32
Pro gives you 10 agent seats and your own branded bot 😊14:32
Got it — I'll start with Standard14:33
Agent's Telegram
Topic #1042 · visitor from pricing
Hi — what's the difference between Pro and Basic?14:32
Pro gives you 10 agent seats and your own branded bot 😊14:32
3steps to launch, no developer
0third parties touching your data
<1smessage delivery, in real time
16languages
24/7coverage, around the clock
What others do not have

No foreign language needed, no retyping the same answer

Translation lets you understand the customer; AI writes the reply. Both live in the same input box — no tool switching.

Auto-translation

Customers write in any language; you always read your own.

Customer
Hi! Do you ship to Spain? You see 你们发货到西班牙吗?
You
可以的,5-7 天到 They receive Yes, 5–7 days

The original stays under the translation so you can always check it. 16 languages, and the customer only ever sees the translated text.

AI drafting

Stuck? One click. The draft only lands in the input box — sending is still your call.

Customer
How much cheaper for 200 units?
AI draft For 200+ units we can do the wholesale price, 20% off.
Try anotherUse this

It learns from what your shop actually says: every agent reply is recorded, and editing a draft before sending replaces the old answer — correct it once and it has learned.

Why this one

Three things that decide whether you'd actually use it

Most live chat tools lose on these: your data sits on someone else's servers, agents expose personal accounts, and launch takes two weeks.

Secure

The whole pipeline runs on your own server — no third-party helpdesk in the middle. A blocked domain doesn't take you offline.

  • Multi-domain failoverConfigure several domains; the install snippet embeds them all. If one is unreachable the visitor's browser silently switches to the next.
  • Encrypted and signed end to endHTTPS enforced everywhere, visitor session tokens carry a signature, and forged tokens are rejected outright.
  • Uploads judged by contentImages are validated against real binary signatures — never the file extension, never the Content-Type header.
cs.yourbrand.com Primary
cs-backup.yourbrand.com Standby
cs-hk.yourbrand.com Standby

The switch happens in the visitor's browser — even if the primary host is fully blocked, the chat entry still works.

Private

Agents never expose a personal Telegram account, and customer records never flow to an outside platform. Both sides stay protected.

  • Agent identity stays hiddenVisitors only see the name and avatar you configure — never the real account, username or phone number. Staff changes are invisible to customers.
  • Customer numbers are maskedEverything shows as +86 138****8000 in both the dashboard and Telegram; the full number is only revealed to authorised staff for follow-up.
  • You own the dataConversations and files live on your server. Export the lot or delete it permanently at any time, with no platform terms in the way.
+86 138****8000 Masked
@your_agent_account Hidden from visitors
Your own server Yours

Real agent accounts and full customer numbers appear on no screen by default.

Fast

From signup to your first customer in about two minutes. If your team can use Telegram, they already know how to work this.

  • One tap connects TelegramClick the button, pick your support group from the list, and the bot joins, requests its permissions and binds itself.
  • Nothing for agents to learnEach customer is a separate topic in the group. Typing is replying; take, resolve and block are buttons. No commands to memorise.
  • Works without touching your siteBesides the one-line snippet you get a ready-to-share chat link — drop it in a menu, an SMS or an email signature.
Connect your Telegram group One tap
Add your agents One tap
Put your chat link on your platform One line

No IDs, tokens or group numbers to enter anywhere in the flow.

Out of the box

Everything the day-to-day needs

No knowledge base, no AI auto-reply — the parts you use constantly, done properly.

Text · emoji · images

Both directions, with paste and drag-and-drop upload. Voice notes and stickers from agents render in the browser too.

Custom appearance

Brand colour, title, welcome message, quick questions and bubble position — all configurable, with live preview.

Routing across agents

Round robin, first-to-claim, or notify everyone. Agents clock in and out with one tap inside Telegram.

Hours and offline capture

Out-of-hours visitors see a notice and leave a phone number, so your team can follow up when they're back.

English and Chinese

The widget can follow the visitor's browser language; dashboard and Telegram prompts are bilingual too.

Archive and export

Every conversation is searchable with full transcripts, exportable to CSV for backup or analysis.

Getting started

Three steps, two minutes

No developer involved, and no technical concepts to understand.

1

Connect your Telegram group

Hit “Connect Telegram”, pick your support group from the list that pops up, and the bot handles the rest.

~30 seconds
2

Add your agents

Send the invite link to a colleague — they open it in Telegram, tap Start, and they're an agent.

~20 seconds
3

Put your chat link on your platform

Hand one line of code to whoever runs your site. Can't edit it? Use the chat link we generate instead.

~1 minute
Versus the usual

Same job, different in the places that matter

Compared with the common hosted live-chat products.

Hosted live chat TG Support
Where customer data lives Their servers Your server
Agent workspace Yet another dashboard The Telegram they already use
Training time Half a day or more If they can chat, they can work
When a domain is blocked The entry point dies Automatic failover to a backup
Answering from a phone Install their app Native Telegram notifications
Pricing

Pick what fits the team

Two tiers. Renewals stack; upgrading mid-term only costs the difference.

Standard

29 USDT / 30d
  • 3 seats (1 manager + 2 agents)
  • All core features, nothing held back
  • No AI assistance or auto-translation
  • Extra seats available at 15 USDT each per month
Get started
Most popular

Ultimate

79 USDT / 30d
  • 3 seats (1 manager + 2 agents)
  • All core features, nothing held back
  • AI reply assistance that learns your shop
  • Auto-translation — customers can write in any language
  • Extra seats available at 15 USDT each per month
Get started
FAQ

Before you sign up

Do visitors need Telegram installed?
No. Visitors chat directly on your web page — nothing to download, no account to create. Telegram is only used on the agent side.
Will my agents' personal Telegram accounts be exposed?
No. Visitors only see the name and avatar you configure. The real account, username and phone number are never visible on the visitor side.
Where are the chat transcripts stored?
On your own server. We host nothing on your behalf. Export everything to CSV whenever you want, or delete it for good.
How long does it take to train an agent?
Essentially no time. Each customer is a separate topic in the support group — typing is replying, and take/resolve/block are buttons in the message.
What if I can't edit my website's code?
The dashboard gives you a ready-to-share chat link. Put it in a menu, an SMS, an email signature or behind a button — it works exactly the same.
What happens if one domain gets blocked?
The snippet embeds every domain you configure. When the browser finds one unreachable it tries the next automatically, with no interruption for the customer.

Let customers reach you today

Pick a tier, go live in three steps, cancel whenever.

From 29 USDT / month No credit card